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Privacy Policy

Effective Date: 12 September 2024
Company Name: Hornetty LTD
Registered Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: info@hornetty.com
Phone: +44 7418 351977
Website: https://hornetty.com


Hornetty LTD (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By using our services, you agree to the practices described in this policy.


1. Information We Collect

a. Personal Information

When you register or use our services, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and payment information

  • Company name (if applicable)

b. Usage Data

We collect data about how you use the platform, including:

  • Log files, device information, browser type

  • IP address and geolocation

  • Voice generation activity (input/output text logs)

c. Payment Information

Payments are securely processed via SumUp Payments. We do not store credit/debit card numbers on our servers. SumUp’s privacy practices are governed by their own Privacy Policy.


2. How We Use Your Information

We use collected data to:

  • Provide and maintain our services

  • Process transactions and manage subscriptions

  • Improve our platform performance and user experience

  • Respond to inquiries and provide customer support

  • Send service-related communications and updates

  • Prevent fraudulent or unauthorized activities

  • Comply with legal obligations


3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we rely on the following legal bases to process your data:

  • Performance of a contract – to deliver services you request

  • Consent – for marketing and non-essential cookies

  • Legal obligation – to meet compliance requirements

  • Legitimate interest – to improve security and platform functionality


4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can control cookies through your browser settings. 


5. Data Sharing and Third Parties

We do not sell or rent your personal data. We may share it with:

  • Service providers (e.g., cloud hosting, email services, analytics tools)

  • Payment processors (e.g., SumUp)

  • Government or legal authorities, when required by law
    All third parties are required to comply with data protection laws and handle data securely.


6. Data Retention

We retain personal data only as long as necessary for the purposes stated in this policy or to comply with legal obligations. You may request deletion of your data at any time (see Section 8).


7. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no system is 100% secure, and we cannot guarantee absolute security.


8. Your Rights (EEA, UK Users)

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent (for marketing or cookies)

  • Object to or restrict certain data processing

  • File a complaint with a data protection authority

To exercise your rights, contact us at info@hornetty.com.


9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.


10. International Transfers

Your data may be transferred to and processed in countries outside the UK/EEA. We ensure appropriate safeguards are in place, such as standard contractual clauses or certified frameworks.


11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of the service indicates your acceptance of the updated policy.


12. Contact Us

For any privacy-related inquiries, contact:

Hornetty LTD
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
📞 +44 7418 351977
📧 info@hornetty.com